Monitor all conversations handled by your bots and agents in real-time. Seize an opportunity when you see a good lead matching your buyer persona, and seamlessly take control of that chat on the app.
View and assign chats to your teammates based on the visitors replies, and see more details about each visitor like city, country, zip code, and other qualification details.
Search and find any lead or conversation on the go without the need of a PC/Laptop.